Bars & Nightclubs

Yes, all of our nightclub security personnel are fully SIA licensed, meeting the legal requirements set by the Security Industry Authority (SIA). However, at TLG, we treat the SIA licence as just the minimum standard.

Our guards receive additional in-house and specialist training to ensure they can operate to the highest level in real-world nightlife environments. This includes training in:

• Customer service and front-of-house professionalism
• Conflict resolution and de-escalation techniques
• Anti-terrorism awareness (ACT)
• Safeguarding and handling vulnerable persons
• Disability awareness and inclusive venue support
• Emergency response and incident management

We believe that great security is about more than just a badge — it’s about providing a confident, approachable, and capable presence that enhances your venue’s safety and reputation.

Venue security staff are responsible for maintaining a safe, controlled, and welcoming environment for guests, staff, and performers. Their duties go far beyond simply standing at the door — they are a vital part of the overall operation and safety of any nightlife or event venue.

Key responsibilities include:

• Controlling entry and exit
  Checking IDs, managing guest lists, enforcing age restrictions, and ensuring only authorised individuals enter the premises.
• Maintaining crowd control
  Monitoring capacity, managing queues, and keeping public areas clear and safe.
• Deterring and managing anti-social behaviour
  Providing a visible security presence to prevent issues before they escalate and stepping in professionally when needed.
• Conflict resolution
  De-escalating tense situations and removing disruptive individuals when necessary, while keeping guests and staff safe.
• Protecting people and property
  Safeguarding staff, patrons, equipment, and venue assets throughout the night.
• Responding to emergencies
  Handling medical incidents, fire alarms, evacuations, and other unexpected situations with calm and control.
• Supporting staff and management
  Working closely with venue teams to ensure smooth operations and compliance with licensing and safety regulations.

At TLG, our venue security teams are trained not only to protect but also to represent your brand with professionalism and respect — helping to create a safe and enjoyable experience for everyone on site.

Yes — our security teams are highly experienced in managing busy, high-footfall venues such as nightclubs, stadiums, live music events, and large-scale festivals. We understand the challenges that come with high volumes of guests, including crowd flow, queue management, and maintaining safety during peak hours.

Our personnel are trained in:

• Crowd control and flow management
• Rapid incident response and de-escalation
• Queue supervision and capacity monitoring
• Emergency evacuation planning and support

We also conduct site-specific assessments to ensure the right number of staff are deployed with the right roles, ensuring smooth entry, guest safety, and compliance with licensing and safety requirements.

With TLG, you get a reliable team that stays calm under pressure and keeps your venue running safely — no matter how busy the night gets.

In the event of a serious incident inside the venue — whether it’s a medical emergency, violent behaviour, or a security threat — our team is fully trained to respond quickly, calmly, and in line with your venue’s protocols.

Here’s what you can expect:

• Immediate Response
  Our staff will assess the situation and take appropriate action to protect guests, staff, and the venue. This may involve isolating the incident, providing first aid, or removing individuals from the premises.
• Clear Communication
  The security team will communicate with venue management and, if necessary, coordinate with emergency services (police, ambulance, fire) to ensure the right support is on scene as quickly as possible.
• Crowd Safety & Control
  Measures will be taken to prevent panic, control crowds, and maintain order, ensuring minimal disruption to the wider venue.
• Incident Reporting
  A detailed report will be completed, documenting the events, actions taken, and any follow-up required. We’ll also debrief with venue staff to review the response and suggest any improvements if needed.

Our priority is to keep everyone safe and ensure the situation is managed professionally, discreetly, and effectively.